Terms of Service
Last updated: January 2024
Acceptance of Terms
By accessing and using the CivicAccess Learning website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
Description of Service
CivicAccess Learning provides educational content, including video lessons and written guides, about how to use Canadian public online services and government websites. Our content is purely educational and informational.
Important Disclaimers
- Not a Government Entity: CivicAccess Learning is an independent educational project. We are not affiliated with, endorsed by, or connected to the Government of Canada or any provincial, territorial, or municipal government.
- No Official Authority: We do not submit forms, applications, or documents on your behalf. We do not have access to any government systems.
- No Guarantees: We cannot guarantee any outcomes, approvals, benefits, or payments from government programs or services.
- Not Professional Advice: Our content is general education only. It is not legal, financial, immigration, tax, or professional advice.
- Supplementary Information: Our materials are supplementary. You must always refer to official government websites for current and accurate information.
User Responsibilities
As a user, you agree to:
- Verify all information with official government sources before taking action
- Make your own decisions based on official documentation
- Not rely solely on our educational materials for important decisions
- Seek professional advice when needed
Paid Services
Some of our extended courses and guides require payment. All purchases are subject to our refund policy. Access to paid content is for personal, non-commercial use only.
Intellectual Property
All content on this website, including text, graphics, logos, and educational materials, is the property of CivicAccess Learning and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.
Limitation of Liability
CivicAccess Learning shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. We are not responsible for any actions you take based on our educational content.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Canada.
Contact Us
If you have any questions about these Terms of Service, please contact us through the form on our website.